To
help you to get as much out of your visit to the salon as possible,
here are some things to consider.
Bring pictures- Pictures
help us to understand exactly what you want and what you don't want.
If you can't find a photo, try drawing it. Our goal is to give
you what you want.
Arrive a little early- This gives you time
to browse photos, relax and not feel rushed. If you didn't bring a
picture, it will give you time to look.
Don't listen to negative
opinions about your hair- So often, people leave the salon incredibly
happy, only to call back the next day saying that "my friend thinks
it should be more like this" or "less red" etc. Go with your gut,
and if you love it, tell your friend that you think it's great. You
deserve to wear your hair any way you want..
Don't colour on
the day of an event- Sometimes your skin will slightly stain
around your hairline but will always come off the first time you shampoo.
Also you need to allow enough time for your colourist to do whatever
it takes to make your hair look great, and sometimes we need to soften
a tone or brighten a red, and this can take extra time. This is why
you should always use a parkade on colour days, as your meter will
always expire.
Never keep quiet if you don't like what we do- Tell
us and we will almost always want to make it right for you. We truly
want you to be happy with your hair and your experience. If we've
messed up. please give us the opportunity to regain your trust. We
can't make things better unless you tell us you're unhappy.
Please
consider this: If we do what you ask us to do and you decide
you don't like it, it'll probably cost you to have it changed.
Wait
until you have one inch of regrowth before re-highlighting- This allows
us to minimize the risk of overlapping colour, the only real cause
of breakage. Try a zig-zag parting and stop pulling your hair into
a ponytail when getting rooty. It only makes it look worse when pulled
back.
If you trust your stylist, buy the products they recommend- We
want you to maintain your look at home, and you may not be able to
achieve what we can without similar products. If you've spent time
and money on a colour, make it last longer with what we suggest for
you, and if you know where to find the same product less expensive,
then by all means do it.
Make your appointments early- If you
are always having a hard time getting in, it is probably time to prebook
your appointments. Consider booking your next appointment when paying
for your service. Most salons will call you the day before to remind
you, and this way you will always have your ideal time.
